Return policy
A. 14-Day Return Policy
Eligibility: 14 days from delivery to request a return. Items must be unworn, unused, with tags, and in original packaging.
Exclusion: Manufacturer Direct items are final sale and non-returnable.
B. Return Process
Contact us at support@WatchAesthetic.shop or call +1 972 900 2206 to initiate a return.
If approved, we’ll provide a return shipping label and instructions.
Note: Items returned without prior request will not be accepted.
C. Damaged or Incorrect Items
Inspect your order upon delivery. Contact us immediately for defective, damaged, or incorrect items to resolve the issue.
Exchange shipping times may vary by location.
D. Exchanges
Exchanges are limited to damaged, incorrect, mis-sized, or defective items.
Request an exchange via email or phone: support@WatchAesthetic.shop | +1 972 900 2206.
E. Restocking Fee
No restocking fees on returns.
F. Refunds
We’ll notify you after receiving and inspecting your return to confirm refund approval.
Approved refunds are processed to your original payment method.
Allow time for your bank or card issuer to post the refund.
G. No Refund for Unused Discounts
Discounts not applied at checkout are non-refundable. Promotions must be used during purchase; no retroactive adjustments.